Refund & Refunds

1. Subscription Cancellation

You may cancel your Renewal Tracker subscription at any time through your account dashboard. [cite: 17, 18, 65, 66] Upon cancellation, you will continue to have access to Pro features until the end of your current billing cycle. [cite: 17, 18] No further recurring fees will be charged after the cancellation is processed. [cite: 16, 17, 18]

2. Refund Eligibility

Since Renewal Tracker is a low-cost, high-value digital service available from any internet browser, we generally do not offer refunds once a subscription period has begun. [cite: 11, 16] However, exceptions may be made in the following cases:

• ● Technical Failures: If a verified technical error on our cloud-based environment prevents you from accessing the system for more than 72 consecutive hours. [cite: 19, 20]
• ● Duplicate Payments: If multiple charges occur for a single activation due to a payment gateway error.

3. Referral Rewards

Referral bonuses earned (₹49 per friend) are credited to your internal wallet. These rewards are non-refundable and cannot be exchanged for cash, though they may be used for future subscription renewals within the platform.

4. Process for Refund Claims

To request a refund under the eligible conditions, users must contact our support team within 7 days of the transaction. [cite: 16, 38] All requests must include the Cashfree Order ID and the reason for the claim. [cite: 31, 38, 39]